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Trust Matters

The Wisconsin Better Business Bureau (BBB) is a non-profit organization that has worked for more than 70 years to create a marketplace where buyers and sellers can trust each other. It accomplishes this through consumer and business education, setting ethical standards for businesses, complaint resolution and exposing unethical business practices.

Bin Laden's Death Sparks Wave of Online Scams

scams, Osama_Bin_Laden, Facebook_scam

Not long after we learned about the killing of Osama Bin Laden on Sunday, May 1, scammers were hard at work trying to profit from the news.

Within hours, websites were built claiming to show "leaked", uncensored pictures and videos of the firefight that killed the world's most notorious terrorist. Within days, links had spread to social media sites like Facebook and Twitter. Today, the Better Business Bureau (BBB) received an email from an "insider" wanting our help in smuggling Bin Laden's fortunes out of the country. However, they're all scams. We knew it was only a matter of time.

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An Insider's View: What does the Better Business Bureau do?

BBB, Better_Business_Bureau, consumer, complaints

By Kristina Lock, Vice President of Operations & Administration, Wisconsin BBB

I often get the question, “So, what do you do?” It’s not an unusual question, it’s actually quite typical. I just happen to have an atypical job. When I let my inquisitor know that I oversee operations at a statewide non-profit, the next inevitable question is “Who do you work for?”

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